| Property | Value |
| Name | "Creating Efficient Business Processes with CEBP" |
| Description | Author Robin Bloor, Partner Sponsored by Avaya The next stage in the evolution of business applications Communications Enabled Business Processes (CEBP) is an important innovation in the automation of human communications within business applications. Until now, such automation has largely been confined to providing Call Center systems and to unified communications products that target the productivity of individual users by integrating the use of voice communications, instant messaging, email and other collaborative capabilities. |
| Filename | 07 Avaya CEBP.pdf |
| Filesize | 916.43 kB |
| Filetype | pdf (Mime Type: application/pdf) |
| Creator | carolc |
| Created On: | 04/01/2007 00:00 |
| Viewers | Everybody |
| Maintained by | Editor |
| Hits | 12 Hits |
| Last updated on | 12/07/2009 08:58 |
Service Management Papers
