Service Management For Dummies Healthcare Case Studies
Chapter 20 Health Care
In This Chapter
▶ The Medical Center of Central Georgia
▶ Independence Blue Cross
▶ Sisters of Mercy Health System
▶ Partners HealthCare
The U.S. health care industry is facing a perfect storm of challenges. The Health Insurance Portability and Accountability Act (HIPAA) and other government regulations require providers to adhere to national standards for electronic records and transactions. Health care providers and payers must cope with many other pressures, including an aging population, a growing number of people without medical insurance, falling government reimbursement rates, and a growing shortage of qualified staff members.