Friday July 30 , 2010
Details for "Case Study - Reducing Customization Costs by 75% Through Self-Service"
PropertyValue
Name"Case Study - Reducing Customization Costs by 75% Through Self-Service"
Description

Author

Judith Hurwitz, CEO

How Wavemaker helped Kana transform its call center software

KANA wanted to give its customers a way to quickly and easily tailor the KANA
applications to fit their particular business processes. KANA turned to WaveMaker to
significantly reduce the time required to configure and customize typical call center
applications.
Filenamewavemaker_KANA Case Study.pdf
Filesize171.69 kB
Filetypepdf (Mime Type: application/pdf)
Creatorcarolc
Created On: 02/01/2009 00:00
ViewersEverybody
Maintained byEditor
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Last updated on 09/28/2009 14:50