Saturday February 04 , 2012

Details for Case Study - Reducing Customization Costs by 75% Through Self-Service

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Name:Case Study - Reducing Customization Costs by 75% Through Self-Service
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Author

Judith Hurwitz, CEO

How Wavemaker helped Kana transform its call center software

KANA wanted to give its customers a way to quickly and easily tailor the KANA applications to fit their particular business processes. KANA turned to WaveMaker to significantly reduce the time required to configure and customize typical call center applications.
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Created On: 02/01/2009 00:00
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Last updated on: 11/22/2011 12:01
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