Saturday May 18 , 2013

Fern Halper

Fern Halper - Fellow

fernweblg Fern Halper, Ph.D is a fellow at Hurwitz & Associates, a consulting, market research, and analyst firm.  Dr. Halper has more than 20 years experience in data analysis, market analysis, and strategy development.  She is a thought leader in the area of advanced information technologies including business analytics, text analytics, and cloud computing.

Prior to joining Hurwitz & Associates, Fern was a senior VP at Hurwitz Group.  She has also held key positions at AT&T Bell Laboratories and Lucent Technologies, where she was responsible for developing award winning data analysis systems for understanding customer activity and predicting churn.  She has also directed market research, strategy development, and product-line planning efforts.

Read more: Fern Halper - Fellow

 
Recent Papers
   

From Business Intelligence to Business Optimization: The road to increased business benefit

Authors: Dr. Fern Halper & Robin Bloor

Sponsored by IBM

Companies run on information. And in today's dynamic and changing market, businesses need trusted and actionable information more than ever. In order to be successful, businesses must maximize their information assets to capture new opportunities and remain competitive. What does a company need in order to do this?

Read more: From Business Intelligence to Business Optimization: The road to increased business benefit

   

Customer Perspectives on the Benefits of a Collaborative Process to Deliver Software Quality

Authors: Dr.Fern Halper & Marcia Kaufman

Sponsored by IBM/Rational

The delivery of high quality software in today's increasingly interconnected and computerized world is more critical than ever to an organization's success. Why? In one form or another, this software touches the customer. Today, software drives everything from equipment on the factory floor to controls managing traffic flow on crowded city streets. Whether it is a system to process claims and deliver information to customers and partners, an online banking system, or the embedded technology systems in an automobile or household appliance, businesses rely on software assets to build competitive advantage and grow their businesses.

Read more: Customer Perspectives on the Benefits of a Collaborative Process to Deliver Software Quality

   
tweetlinked

Fern's Data Makes the World Go 'Round

the big wide world of data and information management and analysis
  • Closing the loop in customer experience management: When it doesn’t work
    Last week I had the unfortunate experience of trying to deal with American Airlines regarding some travel arrangements via its Advantage help desk.  I literally spent hours on the phone trying to get to the...
  • Two Big Data Resources Worth Exploring
    It’s a good day.  Our new book, Big Data for Dummies, is being released today and I’m busy working on a Big Data Analytics maturity model at TDWI with Krish Krishnan.  Krish, a faculty member...
  • 3 Takeaways from the IBM Big Data Event
    Last week I attended the IBM Big Data at the Speed of Business event at IBM’s Research facility in Almaden.  At this analyst event IBM announced multiple capabilities around its big data initiative including its new...